How to use the WebCT Mail tool

The WebCT Mail tool allows unit participants to send email messages to others in the same unit. WebCT Mail cannot be sent to an external email address, such as a Murdoch or Hotmail account, and external email accounts cannot send email to WebCT Mail.


What is the WebCT Mail tool?

The Mail system within a WebCT unit is similar to email as it allows private messages to be sent from one unit participant to another, including students, tutors and unit coordinators. However, it provides for communication within a specific WebCT unit only.

WebCT Mail cannot be sent to external email addresses, such as a Murdoch or Hotmail email account and an external email account cannot send email to WebCT Mail.

Unit coordinators may enable message forwarding so that you may forward WebCT Mail to your external email account. However, you cannot reply to WebCT Mail forwarded to your external email account.

To access the WebCT Mail, click on the Mail icon. It looks like:

image - mail casual icon image - template email icon

If you have new Mail, the icon will reflect this:

image - new mail casual icon image - email new template icon

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What does WebCT Mail look like?

The WebCT Mail tool is comprised of two main areas:

  • The Folder Listing
  • The Actions Menu

image - mail folder listing

The Folder Listing, pictured above - left, includes message options and your mail folders. The default folders include: Inbox, Outbox and Draft.

  • Compose Message allows you to write a new Mail message, select a message recipient(s) and include equations or attachments.
  • Search allows you to search your Mail messages based on folder, status, sender, and more.
  • Message Settings allows you to customise threading and subject line display.

The Actions menu, pictured above - right, allows you to create, rename and delete folders and delete individual or multiple messages.

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Displaying your Mail messages.

To display your Mail messages,

  • Click on the Folder name e.g. Inbox whose messages you want to view.

image - mail - display messages

The Message Listing displays your messages based on the Display options selected.

  • Read messages are marked with the open envelope icon image  - mail opened icon
  • Unread messages are bolded and marked with the closed envelope icon image - mail unread icon

To view messages,

  • Select the linked Subject or click the envelope icon.

email - select unread email to open

The message will open in a new window.

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Managing Mail Messages.

Messages can be managed using the three main toolbars:

  • Message Functions
  • Display Options
  • Message Options

Message Functions

image - message functions menu

Select Compose Message to write a new Mail message, Update Listing to view most recently recieved messages, Search to find messages based on particular criteria and Mark all as read to mark selected messages as having been read.

The Message Options link will direct you to options below the Message Listing.

Display Options

image - display options menu

Select All to display both read and unread messages, Unread to display messages you have not yet read, Threaded to arrange Mail messages by subject and Unthreaded to display messages in chronological order.

The Select Folder option allows you to easily navigate between your folders. Select the folder you wish to view, and click Go.

Message Options

All message options require you to select messages before taking Actions. Select messages using the checkbox beside the Subject.

Compile will enable you to view selected messages in a single view, which you can then download. Mark as read / Mark as unread will mark selected messages as read or unread and Delete will erase messages. You are not able to retrieve erased messages.

The Move to: option allows you to move selected messages into a different folder. Select the folder from the list and click the Go button.

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Compose and Reply to Messages.

To compose a Mail message,

  • Select Compose Message.

image - select compose message button

The compose message window will open.

  • Click on the Browse button to select the recipient(s) of the message. To select multiple recipients, hold down Ctrl (PC) or the Apple key (Mac) while you click on each intended recipient's name.
  • Enter a Subject.
  • Type your Message. You can also include an equation or attachment.
  • Select Preview to view your message before sending, then the Send button to post your message.

To reply to a Mail message,

  • View the Mail message you wish to reply to.
  • There are multiple reply options:
    • Select Reply to send a respose that does not include the original message.
    • Select Forward to send the message to another class member.
    • Select Quote to include the original message in your reply.
    • Reply to a message that contains an equation .
  • Select your reply option (Reply, Forward or Quote).
image - select reply button

The Reply to Message window will open.

image - reply window

  • Type your reply and click the Preview button to view your message before sending.
  • Select Send to post your reply to the recipient(s).

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Adding Attachments.

The Attach File button in the compose or reply window will allow you to send attachments with your Mail messages.

To post an Attachment,

  • Under the Attachments heading, select Browse.

image - select browse to browse your computer

  • Browse to your computer's hard drive and select the file you want to attach.
  • Once you have selected the file to attach, click the Open button then click the Attach File button.

image - select attach file to add an attachment to your reply

Repeat the process to add more than one attachment.

NOTE: It is recommended that your attached files be saved as an RTF or HTML file so that the attachment can be opened by most word processors or be viewed in a web browser.

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Viewing Attachments.

Messages that have attachments will display a different message header. A See Attached icon will be displayed with the message.

image - select see attached link

  • Click on the See Attached link to view the attachments.
  • In the attachment view, click on the filename to display the attached document.

WebCT will display HTML files but other files will appear in a list and you will have the option to download them to a local disk for viewing in the appropriate software application.

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Forwarding WebCT Mail to external email accounts.

Message Settings allows users to change the display settings of messages and forward mail to an external email account.

image - select update button to set message settings

Threads per page allows you to specify how many threads to view when viewing messages in a folder.

Length of subject allows you to set the number of characters displayed in the subject heading when listed in a mail folder.

Mail Forwarding:

To Forward your mail to an external email address,

  • Next to Mail Forwarding, select Forward my mail to and enter the email address that you want your messages forwarded to in the text box.
  • Click Update.

All WebCT mail messages will now be forwarded, as you receive them, to this external email address.

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